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Refund & Cancellation Policy

This policy outlines refund eligibility, payment processing, and request procedures for digital licensing and software remediation packages.

Last updated 2026 · Maintained by ASJi One

1. Digital Products & Instant License Release

ASJi One provides instant digital access to executable code patches, statutory legal draft suites, and enterprise domain licenses upon payment confirmation. Due to the immediate release of unencrypted intellectual property, digital code downloads are generally non-refundable once unlocked.

2. Duplicate or Erroneous Transactions

If you experience a duplicate payment or submit an erroneous reference number, please notify us within 7 business days at asji.online@gmail.com with your transaction reference (UTR) and invoice details.

3. Processing & Disbursement SLA

Eligible refunds will be credited back to the original source bank account / UPI VPA within 5 to 7 working days following administrative verification.

4. Support & Grievance Contact

For payment queries or licensing disputes, contact our financial support desk at asji.online@gmail.com or call +91 8290841179 / +91 9461584298.